July 12, 2006
Some people. I swear.
Let me give you a general idea of the things I deal with at my job. Here's an exerpt of a phone conversation I had this very afternoon. Now keep in mind that this lady was very old and probably senile.
But still!! That's no excuse!!
Me: 911, what is your emergency?
Her: I need help!
Me: Ok ma'am, what's the problem?
Her: I can't figure out how to use the speaker phone!
Me: What?
Her: The speaker phone. I can't figure out how it works!
Me: Ma'am, this is 911.
Her: I know. How do you work it?
Me: Ma'am, 911 is for emergencies only.
Her: Well this is an emergency to me!!
Me: Ma'am 911 is for police and ambulance.
Her: I just need to figure out how to work my speaker phone.
Me: Ok, well is there someone there with you who can help you figure it out?
Her: No, I'm here by myself.
Me: Ok, well ma'am, there's not much I can do for you.
CLICK
Me: Grrrr
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